The Boat Business staff have good all-round knowledge and experience in the configuration of outboard and sterndrive powered vessels, supplying the right packages for our clients’ needs.
Our service department is fully equipped to cater for all repower needs from engine replacement, electrical re-wire and complete refit.
All of our team are qualified and certified Mercury, Mercruiser or Cummins Mercruiser technicians and we pride ourselves on our ability to diagnose and repair all makes of motors in high pressure situations. We stock a very comprensive range of genuine Mercury Quicksilver parts and accessories.
A 7-day and after-hours emergency call-out service is offered to commercial and government departments and we also do our best to help out our other clients as quickly as possible.
Being a certified Mercury dealer we conduct all warranty repairs, factory updates, warranty registrations and log book services.
Our seven marine mechanics have many years of experience between them in all makes of inboards and outboards, both in Perth, in the Eastern States and overseas. They all have a reputation as being mechanics that can be relied on to do a good job. All have attended locally run Mercury service schools in the past and advance their training whenever the opportunity arises.
Customer service is one of the most important aspects of our business and we take great pride in keeping our customers happy. This was rewarded this year with Mercury awarding us The Presidential Award.
Gregg Summers is employed as our Service Manager and has been with us for the last six years. He is responsible for co-ordinating the timely completion of all works by our marine technicians. Mechanically trained, Gregg also has a varied sales background and in the past couple of years has taken over responsibility for all engine sales.
Glynn Holtfreter is our senior outboard and Verado specialist. He has worked in the marine industry in the Fremantle area for the past 22 years and is very experienced with all makes of outboards. He is fully Mercury trained and has built up an excellent rapport with all of our commercial clients.
Reuben Obbes is an extremely experienced Mercury/Mercruiser technician who has been with us now for a couple of years. He has attended many Mercury/Mercruiser training courses and is very well respected in the industry.
Gavin Cottingham has now been with us for over two years and he also specialises in Mercury outboards. Since joining us Gavin has also gained all-round experience in all types of outboards both in the field and in our workshops.
Josh Anderson and Aydan Shorto make up the rest of our team of qualified technicians. They have gained considerable experience in the field since completing their apprenticeships and are both fully trained on MerCruisers and outboards.
Mark Fincham has been looking after our Port Bouvard Marina service centre for four years now. The centre includes a shop for all your boating parts and accessories and provides an all-round service to the boating fraternity south of Mandurah.
Our team was complemented about a year ago with a full time electrician. Marty Kimpton caters for all of our clients electrical needs and also very ably carries out all new fit-up work.
We are also currently training up two apprentices who both separately work under the guidance of our most experienced technicians
Shelley Shorto very capably manages all administration and accounts for both the Henderson and Port Bouvard offices.